Privacy Policy

This Privacy Policy describes how Nudge ("Nudge," "we," "us," or "our") collects, uses, and shares information when you use our website, applications, and coaching-related services (the "Services").

1. Information we collect

We may collect:

• Account information: such as name, email address, and profile details you provide when you register or complete onboarding.
• Authentication data: processed by our authentication provider (for example, Clerk) to secure your account.
• Coaching-related information: messages, session notes, scheduling details, and files you choose to share through the Services.
• Payment information: processed by our payment partners; we generally do not store full card numbers on our servers.
• Technical data: such as device type, browser, IP address, and usage logs to operate and secure the Services.

2. How we use information

We use information to:

• Provide, maintain, and improve the Services
• Authenticate users and prevent fraud or abuse
• Facilitate coaching sessions, messaging, and scheduling
• Process payments and communicate about transactions
• Comply with legal obligations and enforce our terms
• Analyze usage in aggregate to improve product experience

3. How we share information

We may share information with:

• Coaches you engage with, as needed to deliver coaching (for example, your profile and communications in-session).
• Service providers who assist us (hosting, authentication, payments, analytics, email), subject to contractual protections.
• Authorities when required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or sale of assets, with notice where required.

We do not sell your personal information for money.

4. Retention

We retain information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Retention periods may vary by data category.

5. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure.

6. Your choices

Depending on your location, you may have rights to access, correct, delete, or export certain personal data, or to object to or restrict certain processing. Contact us to exercise applicable rights. You may also adjust some settings through your account.

7. Children

The Services are not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their personal information.

8. International users

If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our providers operate.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date and, where appropriate, provide additional notice.

10. Contact

For privacy-related requests or questions, contact us through the options provided on the Nudge website.